WARRANTY AND RETURN CONDITIONS

You can return the products you have purchased from our website https://kiperinturkiye.com/ free of charge within 14 days from the delivery date.

Due to hygiene conditions, the products to be returned must be unused, their packaging or protective seals must be unopened and undamaged. The purchased product must be in its original box and undamaged, and any promotional or campaign products given as gifts must also be returned complete and undamaged at the same time.

You can contact our company's customer services within 14 days from the delivery date of the products you purchased and submit your return request in writing or You should send an e-mail to info@kiperincollagenturkiye.com . The invoice copy of the returned products must be presented together with the returned products. Please carefully read and understand the return process information given to you by our company's customer services for your returned products and make your return to the address given to you through contracted cargo companies. The products to be returned must be delivered to us within the legal return period of 10 days from the date your return request is directed to our company's customer services.

1. All returns must be sent with cargo companies that have an agreement with our company. If a return is made with a cargo company other than the contracted cargo companies, the shipping fee will be the responsibility of the sender. In order for your return transactions to be completed; we kindly ask you to send the products to the … company that our company has an agreement with, with cash on delivery. You must issue a return invoice for the return of your products that are invoiced in the name of your company. If the return invoice of the products invoiced in the name of your company does not reach us, the return transactions cannot be made.

For assistance with returns or to get answers to your questions, please By calling 0850 346 4159 or Please contact our company's customer services by sending an e-mail to info@kiperincollagenturkiye.com .”